Support

General Questions:

For any questions or comments you may have please use the Help & Support Center to either request a sample, learn more about our product divisions, or more about NTI Global.

NTI Global Hours:

8:00am – 5:00pm, Eastern Standard Time, Monday – Friday.

Customer Support by Phone:

To contact NTI Global via phone please call: 800-947-7767. When placing orders or looking for an immediate response please call 800-947-7767 and use the following extensions, that will direct you to a specific department:

Department Extensions:

▪    Solar Customer Service: ext. 125 or 117

▪    Ducting Sales Department: ext. 113

▪    Dog Agility Customer Service: ext. 116

▪    Template Perfect Customer Service: ext. 116

▪    Event & Tent Sales and Customer Service: ext. 116

▪    Shipping & Receiving Department: ext. 114

Employment:

NTI Global posts positions on the web site when they become available. To look for a current position or to download an application please go to the Employment Opportunities page.

Online Orders & Account Support:

NTI Global believes in providing a simple and easy online shopping experience for their customers. If you find you are experiencing any issues with your online shopping experience with NTI Global you will find answer to common questions below. Once the checkout process is complete you will receive an email from NTI Global with your order information and when your order is processed and shipped you will be notified via email.

If you are having trouble finding a particular product please feel free to contact us 800-946-7767.

Receiving Order Emails & Order Confirmations

If you have placed an online order with NTI Global and have NOT received your confirmation email please check your emails “Junk” or “Spam” folder and set your email clients spam settings to allow email from ntiglobal.com.